Discussions
To start a discussion (comment), open an issue, task, or requirement card and leave a comment on the previous discussion. In effect this is a topical forum where several discussion threads can run.
Using the @ substitution (the at sign), you can notify specific participants or roles about this discussion.
To follow every discussion in a project, a portfolio, or all projects, use the "Discussions" module. You can filter discussions by a particular author, comments from the customer, or all comments added by other users of the system.
Comment information can be copied to email or to a chat if an integration is configured.
To start a discussion inside the team, in the same way you would start a new forum topic, choose "Discussion" on the "+" button.
Discussions can be linked to issues, requests, enhancements, and so on. A discussion you create has its own lifecycle, which you can configure. Questions that come up while an issue or enhancement is being done can therefore be recorded as discussions whose state you can track.