Teams
Teams can be used to group system users into groups of employees, for example by one of these principles:
- Functional roles, for example analysts, testers, developers;
- Organizational units, for example a department, a division, a group, and so on.
The purpose of grouping users into teams is to view the data slices you need for a team, for example the list of work, effort, task workload, and so on.
You can specify a lead for a team. Filters can then use "My team" to see data for every employee on your team. These ready-made filters are available in the profile menu, for example:
In addition, the team lead can be used in default-value substitutions, automatic actions, and so on. For example, a task can be assigned to the lead so that they later redistribute the work or break it down among their team, or for escalation.